Warranty & Returns & Refund
Warranty Policy
GOODITEC provides a 6-month limited warranty on all products.
During this period, we offer free repair or replacement for any manufacturing defects under normal use. Customers are responsible for shipping the product to our service center, while GOODITEC will cover the return shipping cost after repair or replacement.
This warranty does not cover damage caused by misuse, accidents, unauthorized repairs, or improper handling.
We aim to provide a reliable and worry-free shopping experience.
Warranty Service
To request warranty service, please contact us at:
You may be required to provide proof of purchase before your request is approved.
Please back up all personal data before sending your device. GOODITEC is not responsible for any data loss during repair or replacement.
Return Policy
7-Day Return Guarantee
You may request a return within 7 days of receiving your item (based on tracking confirmation).
This policy applies only to purchases made through the GOODITEC official website.
Return Conditions
- Items must be unused and in original condition
- Original packaging must be intact
- All accessories must be included
Opened or used items may be subject to a 15% restocking fee.
Return Process
- Contact us at official@gooditec.com
- Pack the item securely in original packaging
- Ship using a trackable and insured service
GOODITEC is not responsible for lost return shipments.
Refund Policy
Eligibility
- Returns within 7 days
- Defective products within warranty
Shipping Costs
- Quality-related issues → covered by GOODITEC
- Non-quality returns → paid by customer
Processing Time
- Request review: 2–3 business days
- Refund processing: 3–5 business days after receiving the return
- Refund arrival: 7–10 business days depending on payment provider
Deductions
- Shipping cost may be deducted for free shipping orders
- 15% restocking fee for opened or used items
- Missing accessories will be deducted accordingly
Non-Returnable Cases
- Products lost or stolen
- Products beyond warranty period
- No quality issues after 30 days
- Free or promotional items
- Damage caused by misuse or external factors
Order Cancellation
Orders can only be canceled before shipment.
If already shipped, return shipping costs will apply.
Limitation of Liability
GOODITEC shall not be liable for any indirect, incidental, or consequential damages, including data loss or loss of profits.
Liability is limited to the purchase value of the product.